Privacy Policy

Effective Date: March 11, 2026

Welcome to DeNovo. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us regarding industrial burner spare parts, products, and services.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

• Name

• Email Address

• Phone Number

• Company Name

• Billing or Shipping Address

• GST Number (if required for invoicing)

Technical Information

• IP Address

• Browser Type

• Device Information

• Pages visited on our website

This information helps us improve our services and respond to your inquiries efficiently.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to inquiries and quotation requests

• To process orders and provide invoices

• To communicate regarding products, services, and updates

• To improve our website and customer experience

• To maintain internal business records

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

• Logistics and shipping partners for order delivery

• Payment service providers for secure transactions

• Government authorities when required by law

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, while we strive to protect your data, no online system can guarantee 100% security.

5. Cookies

Our website may use cookies to enhance user experience. Cookies help us understand how visitors interact with our website and improve functionality.

You may choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of incorrect information

• Request deletion of your data where applicable

To make such requests, please contact us using the details below.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.